Peak Performance Hydration – Privacy Policy
Effective Date: 8/10/25
Peak Performance Hydration (“we,” “our,” “us”) is committed to protecting the privacy and confidentiality of your personal and medical information. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable privacy laws.
1. Information We Collect
We may collect the following information when you schedule or receive services:
Personal Identification: Name, address, phone number, email address, date of birth.
Medical Information: Health history, allergies, current medications, medical conditions, and any other relevant information provided on your medical intake form.
Payment Information: Credit/debit card details, billing address, and transaction history.
Service Information: Details of treatments you receive, appointment history, and related service notes.
2. How We Use Your Information
Your information is used for the following purposes:
To evaluate, approve, and customize your IV therapy and wellness services.
To share with our licensed medical direction, including telehealth consultations with our medical provider, for treatment planning and approval.
To process payments and manage your account.
To schedule, confirm, or modify appointments.
To communicate important updates, promotions (if opted in), or changes to services.
To comply with legal, regulatory, and safety requirements.
3. HIPAA Compliance
We are dedicated to safeguarding your Protected Health Information (“PHI”) in accordance with HIPAA regulations.
PHI will only be used or disclosed for purposes of treatment, payment, or healthcare operations.
PHI may be shared with our telehealth medical direction to ensure your treatment is medically appropriate.
PHI will not be shared with any other third party without your explicit written consent, unless required by law.
You have the right to access, correct, or request restrictions on your PHI at any time.
4. Data Storage & Security
We use secure systems to store your personal and medical information. Measures include:
Encrypted storage and secure servers.
Access limited to authorized personnel only.
Regular monitoring for security vulnerabilities.
5. Your Rights
You have the following rights under HIPAA and applicable privacy laws:
Access: Request a copy of your records.
Amendment: Request corrections to your records.
Restrictions: Request that we limit the use or sharing of your PHI.
Confidential Communications: Request that we contact you through alternative means (e.g., phone, email).
Accounting of Disclosures: Request a list of certain disclosures of your PHI.
6. Membership & Marketing Communications
If you join our membership program or opt into promotional updates, we may use your contact information to send you exclusive offers and updates. You may opt out at any time by following the instructions in our emails or contacting us directly.
7. Third-Party Services
We do not sell your information to third parties. If we use third-party vendors (e.g., scheduling software, payment processors), they are required to maintain strict confidentiality and security standards.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted in our clinic and on our website, with the effective date clearly noted.
9. Contact Us
If you have questions about this Privacy Policy, HIPAA compliance, or your rights, please contact us at:
Peak Performance Hydration
44201 N 41st Drive Anthem, AZ 85086
(623) 282-1201
info@peakperformancehydration.com